Contact us

Business confirmation required: Confirm the customer-service telephone/WhatsApp number, Kenya service address and operating hours before accepting real orders.

For questions about this test store, products or a test order, email ec_ke@startimes.com.cn.

When contacting us

Please include the order number, the email address used at checkout and a short description of the issue. Do not send an M-PESA PIN, password, one-time code or full payment credential. StarTimesGO Kenya will never ask for an M-PESA PIN by email or telephone.

Customer-service details

Email
ec_ke@startimes.com.cn
Telephone / WhatsApp
To be confirmed
Service address
To be confirmed
Service hours
To be confirmed